Privacy

This page explains what personal information Bristol FloorScan collects, and how it's used. If anything is unclear, email privacy@bristolfloorscan.co.uk.

What we collect

When you send an enquiry through this website, we collect the information you provide: your name, email address, phone number, company or agency name (if given), the property address and postcode, property details, your preferred date, and any notes you include.

When we carry out a booking, we may also hold the contact details of the person providing access to the property, and the finished floor plan. We don't photograph personal belongings or documents as part of a visit.

How it's used

We use this information to respond to your enquiry, arrange and carry out the visit, deliver the floor plan, invoice for the work, and contact you about the booking. We don't sell it.

Who else handles it

This website is hosted by Netlify, and enquiry form submissions are received and stored through Netlify's form service. Our email is provided by a third-party email service. These providers process data on our behalf to run the website and our email. This site doesn't use advertising or tracking scripts.

Your rights

You can ask what information we hold about you, and ask us to correct or delete it, by emailing privacy@bristolfloorscan.co.uk. If you're unhappy with how we've handled your information, please email complaints@bristolfloorscan.co.uk. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.